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The Basics
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| Getting Started - Logging On |
The Internet is only a click away with Town ISP service.
From your computer desktop, just double-click the browser icon--either
Netscape Communicator or Microsoft Internet Explorer--to log on. You
are now ready to experience the benefits of high speed Internet service,
from the convenience of downloading your favorite sites in less time,
to the all-new multimedia adventure of streaming video and audio.
It's that easy-just click and go!
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| Favorite Sites |
| To keep track of your favorite sites without having
to remember the addresses or type them in every time you visit, add
them to your favorites or bookmark list.
Now that you know how easy it is to find what you're looking for
on the Internet, go ahead and explore! With Town ISP service you
can do everything from researching your favorite topics, to e-mail
and chat, to shopping and stock trading, to gaming and entertainment-and
all faster than ever before. The possibilities are virtually endless.
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| Cable Modem Information |
| How does a cable
modem work? |
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A cable modem acts as an interface between the Internet and
your computer, enabling it to communicate with other computers
on the Internet.
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How much does a cable modem cost?
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Nothing, the cable
modem is included in your monthly fee.
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Can I install a cable modem myself?
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No. We require that a certified installer install and configure
each cable modem for optimum performance.
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| Will a cable modem
replace my current modem? |
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While connected
to the Town ISP, you will be using a cable modem and not your
phone modem. However, you may want to keep your phone modem
in the event you move to an area that doesn't provide cable
Internet access. |
| Will the cable
modem affect my cable television channels? |
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No. There is no
interference between cable television signals and Internet data
in a coaxial cable. The two signals travel at different frequencies
and therefore do not interfere with each other. |
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| A Comparison of a Cable Modem and a Dial-up Modem |
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The following overview explains the difference between a Cable
Modem and the fastest dial-up modem you can buy (56.6 Kbs).
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| Residential Service |
| Cable Modem |
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768 Kbps downstream |
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128 Kbps upstream
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>
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10 MB web page
must purchase Internet Service Provider |
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>
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Connected 24hrs
/ 7days a week |
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| Dial-up Modem |
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56 Kbps downstream
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56 Kbps upstream
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>
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Must dial up which
ties up phone line |
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| Minimum Computer Requirements |
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Processor
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Intel
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Pentium 90Mhz
(160Mhz recommended) |
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Macintosh
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68030 - 66Mhz
(PowerPC - 166Mhz recommended) |
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Operating System
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Intel
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Windows 95/98 |
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Macintosh
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System 7.6.1 or
greater |
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RAM
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Intel
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16MB (32MB required
for NT) |
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Macintosh
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32MB (64 recommended) |
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Hard Disk Space
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Intel
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100MB (150 recommended) |
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Macintosh
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100MB (150 recommended) |
| Networking |
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Intel
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One available
IRQ |
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Macintosh
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Ethernet Card
must be installed prior to installation |
| Operating Systems |
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Intel
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Windows 95, 98,
ME, 2000 and XP (no NT) |
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Macintosh
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MacOS 7.6.1 and
greater(non server) |
Where can I get an Ethernet card?
Ethernet cards can be purchased at almost any computer retailer,
or from your Town ISP installation specialist.
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| Ethernet Card Installation |
| Operating Systems have dynamic tables built in called
a registry. Introducing a new card into a PC machine without first
setting the card's Bus Address and Interrupt (IRQ) to available setting
can cost you hours of work. Windows NT or Windows NT workstation are
very sensitive to this and can, according to Microsoft "place
you in a situation that requires you to 'Reinstall the OS and then
all of the customers application software and settings'". There
is a high probability you can expect an install problem from a machine
that has loads devices, like sound, etc., built on to its motherboard.
Note: New Compaq and Dell machines.
Windows 9x and up (Windows 95/98/ME/2000) is more forgiving than
Windows 3.1, Windows NT and NT workstation machines. Chances are
a Windows 9x machine will not crash or it will return to normal
upon the removal of the card. Over 80% of the time you can expect
Windows 9x to work well with Plug n Play Ethernet cards.
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| Installation Information |
How long do installations take?
Installations can take anywhere from twenty minutes to two hours.
Installations include evaluation and verification of the quality of
current cable connections, installation of the modem and Ethernet
card (if necessary), and system configuration. Most installations
take about an hour.
What is the cost of installation?
Installation fee is $74.95 for customers without cable, but may
be waived during special promotions, and prices may vary.
Who do I call for installation?
Call SCC at (508) 841-8500 to schedule installation of a
cable modem and service.
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| Optimizing Your System |
Consult Microsoft for details.
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For more inquiries
or information contact us at 508-841-8572.
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