Town of Shrewsbury, Massachusetts
Town of Shrewsbury, Massachusetts
   
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» Outlook Express Set-up
» Netscape Set-up
» Mozilla Thuderbird Set-up
» Remote Access
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The Basics - Webmail

If you would like to set up a new email address or change an existing Town ISP email address, please call the Help Desk at 508-841-8572.

How to set up your email - Outlook
View Outlook Set-up with Graphics

Directions for checking which version:

  1. Open Outlook
  2. Click the "Help" menu
  3. Click "About Microsoft Outlook"

Outlook 98 and 2000:
The method for setting up outlook in this version is actually the same as the directions for Outlook Express. Follow the directions as for Outlook Express Users below.

Outlook 2002 (XP) and 2003:

  1. Open Outlook
  2. Click "Tools", and then "E-mail Accounts"
  3. Select "Add a New Email Account" and click "Next"
  4. Select "POP3" and then click "Next"
  5. Enter your full name and email address
  6. Enter your username and password. The username is the same as your email address in lowercase letters, but do not enter the "@townisp.com" here.
  7. The incoming server is pop3.townisp.com and the outgoing server is smtp.townisp.com
  8. Click "Next" and then "Finish"
 
How to set up your email - Outlook Express
View Outlook Express Set-up with Graphics
  1. Start Outlook, and it will ask you to configure your email account. (If not, select "Accounts" from the "Tools" Menu, then "Add"-"Mail")
  2. Fill in your name...and your email address.
  3. In Outlook, select POP protocol. Use pop3.townisp.com as your incoming server name and smtp.townisp.com for your outgoing mail.
  4. Type in your Account name and Password in the appropriate boxes.
  5. Now, click Next and Finish, and connection is ready.
 
Netscape
View Netscape Set-up with Graphics
  1. Click on "Edit" and then "Preferences".
  2. Double click on "Mail & Groups" until there is a "minus" sign to the left of it. You will then see "Identity", "Messages", "Mail Server", "Groups Server" and "Directory" directly below the "Mail & Groups."
  3. Click on "Identity" one time and over to the right, fill in the requested information.
  4. Click on "Mail Server" one time and over to the right, fill in the requested information.
    • For "Mail server user name:", fill in the space with your Simply Internet username. Remember to not use CAPS.
    • For "Outgoing Mail [SMTP] server", fill in the space with smtp.townisp.com.
    • For "Incoming mail server", fill in the space with pop3.townisp.com.
  5. Do not check the box under "Mail Server Type" that reads "Leave messages on server after retrieval."
Note: Netscape 8.1 does not support access to your TownISP email at this time.
 
Mozilla Thunderbird Set-up
When you start Thunderbird for the first time, the "Account Wizard" will open automatically.
(If you have used Thunderbird before, click "Tools" and then "Account Settings", and then click "Add Account" to get to the account wizard.)
  1. Select "Email Account" and then click "next"
  2. Enter "Your Name" as the name you would like others to see when you send them email
  3. Enter you full townisp.com email address (in lowercase letters) and click "Next"
  4. Select "POP" and enter the incoming mail server name as pop3.townisp.com
  5. Enter the "Outgoing Server" as smtp.townisp.com click "Next"
  6. Enter "your Incoming User Name" which is your email address without "@townisp.com"
  7. The "Outgoing User Name" field should be left blank, and then click "Next"
  8. Click "Next" again, verify email address and server names (all should be in lowercase)
  9. Click "Finish"
  10. Click "Ok" to exit the "Accounts" window
  11. Click the "Get Mail" button in the top left hand corner
  12. Thunderbird will attempt to access your email, and will prompt for a password
  13. Enter the password for your email account (password is capital sensitive)
  14. Check the "Use Password Manager to remember the password" box if you do NOT want
  15. hunderbird to prompt you for this password every time you access your email.
  16. Click "Ok", and Thunderbird will download any new mail you have.
 
Remote Access To Email
New to Shrewsbury's High speed internet service, we now offer remote access to your e-mail at no extra charge. Now whenever you are away from home you will be able to check your e-mail remotely. To access your e-mail through the internet go to http://webmail.townisp.com . This site allows you to view and send any e-mail, with your Townisp Account, from any computer that has access to the internet. The intention of this service is for our customers who need access to their e-mail away from their home computer.

Please note: That you have the option within this program to create folders and move email within these folders. You must keep the email in your INBOX, in the webmail system, to download the email to your home PC. Also once downloaded to your home PC, you will not be able to view that e-mail from the remote access service. For information on how to log on to the remote access service and to get a preview of its look & feel. Click here.

If your PC, connected to your cable modem, is powered ON and is set up automatically to download mail, you will not be able to remotely view email as described above.

The remote access email system is not intended to be a substitute for the mail software set up on your PC.

View Set-up with Graphics
  1. In the Address Bar of your web browser, Type in http://webmail.townisp.com
    SHOULD LINK TO https://webmail.townisp.com/cgi-bin/sqwebmail?index=1
  2. Next, A Security Alert will pop up asking if you would like to proceed, Click On "Yes"
  3. After selecting Yes, you should receive a screen like this where you can type in your username and password. After doing so, choose "Login".
    • NOTE: Your username is the beginning of your email address only, and must be typed in lower-case.
    • NOTE: The check box on the screen is just for added security for the user. it may be checked or unchecked.
  4. Now you are logged into your mail. Here you will find your "Folder" list and the ability to create and delete folders.
  5. The next link over is the "Create Message" Link, here you will be able to send any messages to whomever you choose.
  6. The next one over from that is The "Preferences" button. Here you will be able to do things such as: Set a Signature for your outgoing mail and much more.
  7. Another feature of this system is the ability to personalize your own address book This is located on the next link "Address Book".
  8. After you are all done you can logout of the system by choosing "Log Out" in the upper right hand corner of your screen
 
Newsgroup Settings
news.townisp.com

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   For more inquiries or information contact us at 508-841-8572. 

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