Town of Shrewsbury, Massachusetts
Town of Shrewsbury, Massachusetts
   
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Policies & Information - Limitation & Security

Limitations

This page will inform you of the limitations of our "Standard" Cable Modem Service.

- Monthly Throughput Limits
- The maximum monthly transfer rate is 20GB.
- E-mail Size and Storage Limits
- The maximum e-mail size is 10MB.
- The maximum storage on the server is 10MB.
- Personal Web Space
- There is a limit of 10MB of web hosting space on the server.
- Connecting of Multiple PCs

The customer may connect up to 2 PCs using a simple hub. The Help Desk will only support one computer.

NOTE : These limitations may be different for a business class service. Please see the Business, Commercial and Enterprise Service Offerings Page.

Security  
Cable Modems are no more secure than any other type of connection to the Internet. Although there's been an increase in security concerns, the major issue remains the fact that home users often don't even realize their systems are not secure, and that permanent broadband connections become more popular every day, exposing people to hackers for extended periods of time, unlike dial-up connections. Under Windows, if you are not running a LAN (Local Area Network), and your PC has "File and Print Sharing" turned off, you should be comparatively safe on the Net. If, however, you decide to run a Proxy, or any type of Server applications, if you use File and Print Sharing, or if you are not even sure what this document is about, please, make sure you take the time to read and understand the issues at hand.
 File & Print Sharing 
Don't use File and Print Sharing unless you need it. You can check if it's turned on under "Start > Settings > Control Panel > Network > File and Print Sharing". If you have a LAN and need to share files, follow the guidelines below:
  • Unbind File and Print Sharing and Client for MS Networks from TCP/IP - you will need to check all TCP/IP Entries in "Control Panel > Network".
  • Install NetBEUI and bind File and Pint Sharing to it.
  • Turn access on just for the necessary directories/drives and make it read-only.
  • Use strong passwords for all your shares.
  • Install a software/hardware firewall.

For detailed step-by-step instructions on binding "File and Print Sharing" securely, check out these pages:
Windows 9x
Windows NT4
Symantec FAQ

 Proxy / NAT software 
If you're running Proxy or NAT software on your PC (to enable multiple PCs to access the Internet), make sure you have all the security holes covered. Don't start a Proxy server, unless you know what you're doing. NAT (Network Address translation) is relatively more secure than Proxy, because it assigns private IP addresses to the clients on your LAN, acting as a firewall, however leaving the Server exposed. Check the links at the bottom of the page for more information. on NAT/Proxy software.

 Firewalls 
A Firewall is basically software or hardware that filters all network traffic and blocks ports in order to protect your PC or LAN from unauthorized entries. Some firewall solutions include additional functionality that allows you to detect and gather information about any intrusions. There are different types of firewalls of different complexities, however most of them allow for you to close unused ports from being accessed externally.

Computers with Cable Modem, DSL or similar broadband connections to the Internet are on-line much longer than those with dial-up connections, which by itself increases the security risks and justifies installing a firewall for protection. Here are some firewall software options:
BlackICE
ConSeal PC Firewall
SyShield
Tiny Personal Firewall
Zone Alarm

Although Town ISP recommends the installation of firewall software, it is not supported by the Help Desk.


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   For more inquiries or information contact us at 508-841-8572. 

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